To submit a query to our Customer Services Team we would first like to know the type of query you are making.
Please select from the drop down list below
Please use eBay's Ask a Question option at the bottom of eBay listing to contact us.
Your query will be sent directly to eBay Customer Service Department at Osram - Whybee.
Please use Amazon's Contact the Seller to contact us.
Your query will be sent directly to Amazon Customer Service Department at Osram - Whybee.
We are an internet based mail order company.
We have a fast efficient email system operated by our highly trained customer services team who will be glad to assist you with any query you have. We aim to respond to all emails within 24hrs between Monday to Friday, 9am - 5pm). If you email over the weekend we would reply on Monday.
Please provide as much information in your email as possible so we can answer your enquiry quickly and efficiently. Please include previous emails when you reply, as a different member of staff may need to assist you.
PLEASE NOTE: We do not have a telephone service available at this time.
If you would like to collect an order from our warehouse then you must email in advance to arrange it with a member of staff first, to avoid any disappointment.
contact email : firstname.lastname@example.org
Gaghills Mill, Gahills Rd,